Your order will be delivered within 7-10 business days, and we will notify you via email regarding its status. Nevertheless, the current circumstances may result in the postponement of specific orders. Please do not hesitate to reach out to us at info@luxurybagbrands.com if your products do not arrive within the designated time frame. We are always happy to help.
HOW LONG WILL IT TAKE FOR ORDERS TO BE SHIPPED?
In the United States, our standard orders are typically dispatched within 7-10 business days. Nevertheless, it may require 10-12 days in the United Kingdom and other European countries.
WHAT IS THE COST OF SHIPPING? DO YOU OFFER FREE SHIPPING?
The most delightful aspect of shopping at Luxury Ladies Bags is that we offer complimentary delivery on all orders exceeding $50 in the United States and the United Kingdom. Nevertheless, a minimum purchase of $100 is required to qualify for complimentary delivery in other locations.
TO WHICH COUNTRIES DO YOU PROVIDE DELIVERY?
We accept and send orders to all countries, with the exception of Iran, Iraq, India, and OFAC sanctioned nations. In order to guarantee our clients receive a superior courier service, we utilize express couriers, including FedEx, DHL, and TNT. Typically, it takes 7-10 business days for shipping to reach your doorstep. We reserve the right to select the courier of our choosing in order to guarantee the most efficient delivery of the product to you.
TRANSPORTATION
Our merchandise is stored in warehouses located in the United States, the United Kingdom, Canada, Australia, and Europe. In order to expedite the delivery of the items to our customers, we implement the most efficient transportation method.
We provide tracking information after a product is shipped and ship items via UPS, USPS, DHL, and FedEx.
All orders are shipped with Delivery Duty Unpaid (DDU). The purchaser is accountable for these expenses. Please consult with the customs agency of your country prior to making a purchase to determine the extent of these additional expenses.
We do not deliver to APO, FPO, or PO Box locations for your safety and security. Additionally, the products must be delivered with a signature.
TERMS AND CONDITIONS OF BILLING
WHAT FORM OF PAYMENT IS ACCEPTED?
Visa, MasterCard, Maestro, JCB, and American Express are now accepted as major credit/debit cards. Additionally, we accept payments via PayPal.
What is the most effective method for maintaining a record of my orders?
Once the item is dispatched, the client is required to contact the courier provider and provide the tracking number. The customer is required to contact the courier company if the courier company places the order on hold for any reason or if the courier company attempts to deliver the product while the client is not at home. Once the tracking number has been obtained, we suggest that you contact the courier. The courier firm may destroy the item after multiple unsuccessful delivery attempts at the designated address, for which we will not be held responsible.
COURIER DETECTION
We promptly identify the courier who assumed responsibility for your shipment in order to simplify your life. You are not required to navigate to numerous monitoring pages.
STATUS CHANGE NOTIFICATIONS VIA EMAIL
You will be able to track your shipments online and receive email notifications about their location during transit.
In the event that the same consumer makes multiple purchases or transactions. We typically send products in a single shipment; however, we recommend that you contact the courier once you have the tracking number. We are unable to reschedule the delivery to a new address once your product has been delivered. The consumer must instead contact a reputable courier provider for further assistance or a solution.
After payment has been received, the purchaser will receive an email confirmation of their order.
WHAT IS THE PROCESS FOR UPDATING MY SHIPPING ADDRESS?
Without delay, please inform us if you believe the shipping address provided is incorrect. Notifying us within 24 hours of submitting your transaction will enable us to modify your address. Kindly send an email to info@luxuryladiesbags.com with the order number.
IN THE EVENT OF DAMAGE OR DEFECT
We strive to provide you with items that are both flawless and of exceptional quality. Nevertheless, the swap procedure can be initiated by utilizing our straightforward return and exchange policy in the event that the item is damaged during the delivery process.
Is it possible to return my order for a refund?
Yes, you are permitted to return your order in accordance with Luxury Ladies Bags’ straightforward return policy. If you are not entirely satisfied with your purchase, you have the option to return it for a refund or exchange. Discover additional information regarding our return and exchange policies.
DO YOU NEED ANY ADDITIONAL SUPPORT?
We have a team of customer service representatives available to help you with any questions or issues you may have. Please reach out to us at info@luxurybagbrands.com.