Shipping & Delivery Information
Order Processing Time
All orders are processed within 2 to 3 business days (Monday to Friday, excluding weekends and holidays) after your order confirmation email is received. You will receive a shipping confirmation email once your order has been dispatched.
Shipping Rates & Delivery Estimates
We offer FREE standard shipping within the USA.
| Shipping Country | Estimated Delivery Time | Cost |
|---|---|---|
| USA | 8 to 12 business days | FREE Shipping |
Payment Methods
We accept Visa credit and debit cards for secure and convenient payment.
Standard Shipping Overview
- Handling Time: 2–3 business days (Monday to Friday)
- Transit Time: 8–12 business days (Monday to Friday)
- Order Cut-Off Time: 2:00 PM (GMT-4), Monday to Friday
- Orders placed after the cut-off time will be processed the next business day.
In-Store Pickup
Yes, you can pick up your order in person!
Visit us:
Hours: 9:00 AM – 5:00 PM, Monday to Friday (GMT-4)
Late or Missing Orders
If your package is late and tracking information doesn’t help, please contact us as soon as possible. Sometimes delays occur if no one is available to accept the delivery. Most carriers attempt delivery multiple times before returning the package to our warehouse.
Important: You must report any undelivered orders within 30 days from the order date for us to assist you.
Damaged Packages
If your package arrives damaged, you may refuse delivery at no cost.
Please contact us immediately so we can resolve the issue promptly.
Need Help?
If your question isn’t answered here, feel free to contact us:
📧 Email: info@luxurybagbrands.com
📞 Phone: +1 (323) 601-0196
We’re here to provide you with top-quality service!